Home Contact Us Services About Us enigma signs

Welcome to Enigma Signs, Southport.

menu home logo

Sales: 01704 545644

phone us About Us about us Services services Contact Us contact us

01704 545644

phone us

© All Rights Reserved to Enigma Signs 2010

FAQs

FAQ

Guarantee

Guarantee

Planning

Planning

T&Cs

T & C

guarantee

Established 1995

FAQs
  1. What types of signs do you make?
  2. How much does it cost?
  3. If I don’t have any artwork can you help?
  4. How can I send you my artwork?
  5. Do you do site visits?
  6. Can I see the diagram before I buy?
  7. How long does it take to make?
  8. Are there discounts available for quantity?
  9. How can I pay for my signs?
  10. What guarantee do you give?
  11. Can you supply me with artwork for my printer?


office office

1. What types of signs do you make?

A. All types, large and small, if it is referred to as a sign, from the smallest No Smoking sign to 25 metre banners, we are able to manufacture all types of signs in all types of materials, contact us with your requirements however obscure.

>Top


2. How much does it cost?

A.  Nearly all our signage involves bespoke designs, there are no standard set prices. To suit both the project and your budget, we can often suggest several suitable materials for each enquiry to suit every budget.

Below are some example prices for common signs, they are intended as a rough guide only and are based on a straightforward one or two colour designs.

 








We try to be competitive and accommodating in our approach to your signs.  We wish to build on our 13 year trading history by expanding our customer base and maintaining and building upon our relationships with our customers.

We believe that quality and service are what we want to be known for. We will always welcome the opportunity to negotiate if a like for like written quotation is provided but we will not sacrifice quality or our reputation to achieve this.

>Top


3. If I don't have any artwork can you help?

A. We offer a comprehensive design service able to recreate existing artwork from your hard copy or software original or create a whole new corporate image from an initial concept.

Artwork adaptation from good quality, customer supplied cut or print ready originals is included in the overall cost of your project though any further time consuming work will generally charged at an hourly rate. We will of course always try to give an outline estimate of any additional costs in our initial quotation.

>Top


4. How can I send you my artwork?

A. Artwork can be accepted in many formats via email, fax or disk. Cut ready artwork must be in a vector format with any fonts vectorized or converted to curves or outlines. Below are some of the common file types we can use. Do contact us if you have any queries about how to save or present your artwork.

Preferred cut ready formats: Signlab.cdl : Illustrator.ai : eps

>Top


5.  Do you do site visits?

A. Yes we can arrange to meet with you at your premises to discuss requirements and to survey your project. This is offered as a free service as we are confident that our experience and sound advice secures a high percentage of enquiries. If you are looking for inspiration or to view further samples then a visit to our design showroom is recommended where, using the latest sign making software, we can bring your ideas to life.

>Top


6. Can I see the design before I buy?

A. We provide a full proofing service and will offer scale drawings in colour to enable you to feel confident with the finished signage before you make a commitment to your final choice. Our proofing service is totally free of charge and designs can be viewed at our in house design station, some restrictions may be applied to releasing artwork from the premises.

>Top


7. How long does it take to make?

A. Simple signs can often be made same day and normally within 24 Hours, at the time of enquiry we will estimate a production time depending on the complexity of your requirements. An average shop fascia will take 2 weeks from start to finish and a vehicle project 3 to 5 days depending on complexity.

>Top


8. Are their discounts available for quantity?

A. Often multiple print jobs will merit quantity discount depending on the method of production. Ask at the time of order and we will be happy to negotiate a package price.

>Top


9. How can I pay for my signs?

A. We accept payment by cash,
cheque or debit/credit card at the showroom or over the phone, please note our terms and conditions below

TERMS & CONDITIONS:
All prices are quoted Net of Value Added Tax at current rate. Quotations are valid for 30 Days from date of Quotation.

Orders will only be accepted with A 50% Deposit at time of order.

By Excepting Artwork and or deposit the customer enters into a contract of sale and agrees to all terms and conditions as submitted.

The final balance of payment if outstanding is due immediately on completion of work unless agreed otherwise and confirmed in writing.

All goods, services and fixings will remain the property of and can be reclaimed by Enigma Signs until full and final payment has been received and has been cleared.

>Top


10. What guarantee do you give?

A. We stand by and fully guarantee all permanent installations for 12 Months against faulty workmanship, and will repair or replace any item that is identified to be at fault within this time. We expect all our signs to have a long and effective life and depending on production method and materials used most signs with regular care and maintenance will last 7 to 10 years.

Unfortunately consumable items like lamps and tubes are not covered as life cannot be determined due to varying use.

>Top


11. Can you supply me with artwork for my printer?

A. Yes we will be happy to save your logo or artwork and send it by email as required.

>Top