Enigma Signs proudly stands behind all work that we provide. Everything from craftsmanship to materials is backed by full warranty and guarantee that it will perform as advertised.
Enigma Signs warrants its signs as follows, subject to the conditions herein provided:
Polymeric and Cast computer cut digitally printed vinyls: 12 months
Sign Structure and Sign: Under normal use and service should the sign structure or identification/changeable copy sign malfunction during the life of the sign due to defects in workmanship or materials, Enigma Signs will at its option repair or replace any of the defective materials.
Vandalism to Sign Faces and Vandal Covers: Lifetime Warranty covers polycarbonate faces and vandal covers against breakage due to vandalism for the life of the sign. Warranty protection does not extend to these surfaces if damaged by gunshots, or when damaged coincident with the damage to the sign cabinet or vandal cover frame.
Additional Warranty Terms: This warranty covers normal use and service. Damage caused by abuse, lightning and other acts of God, and any consequential or contingent liability is excluded from this warranty. Warranty claims must be registered with Enigma Signs within thirty (30) days of damage or malfunction. Brisbane Sign Shop reserves the right to visit the site of the installation or to require documentation of the claim before assuming any responsibility under the provisions of this warranty. Removing and reinstalling repaired or replacement parts is the responsibility of the owner.
Upon delivery, incidental blemishes and scratches are considered normal unless they can be viewed 20 feet or more under normal use conditions.
Enigma Signs assumes no liability for damage caused by careless handling or poor installation except for work completed by employees or agents of Enigma Signs.
In the event the sign is damaged during shipping it is the responsibility of the buyer to refuse delivery causing the sign to be returned to the manufacturer for repair or replacement.
The foregoing warranty is exclusive and in lieu of all other warranties whether written, oral or implied, including any warranty of merchantability or fitness for purpose.